requently Asked Questions (FAQ) – Levro Supplements
Q. Is ordering online secure?
A. Yes, absolutely. We take the utmost care in protecting your personal information. All data submitted during the ordering process is handled securely and accessible only to authorized personnel. Our team is trained in the latest privacy and security practices. If you have questions regarding online security, feel free to contact us at levrosupplements@gmail.com.
Q. How do I place an order?
A. Placing an order is simple:
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Choose the product you want.
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Click “Add to Cart.”
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Add more products if needed.
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Go to the Cart and click “Proceed to Checkout.”
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Fill in your billing and shipping details.
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Confirm your order summary and total cost.
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Click “Place Order.”
You will receive a confirmation email, and your order will be delivered via Cash on Delivery (COD).
Q. How do I cancel an order?
A. You can cancel your order in the following ways:
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Registered users: Log in to your account and cancel from your dashboard.
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Guest users: Contact our customer support team via email or phone during working hours.
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You may also cancel your order during the confirmation call made before dispatch.
Q. What is your return policy?
A. Please refer to our dedicated Return Policy page for full details.
Q. What is your refund policy?
A. For information on refunds, visit our Refund Policy section.
Q. What is your shipping cost?
A. We offer free shipping on all orders across Pakistan. You pay Rs. 0/- for delivery!
Q. Which courier services do you use?
A. We ship via trusted carriers including M&P, TCS, and Leopards Courier Services.
Q. How long does delivery take?
A. Orders are typically delivered within 2–3 working days after your confirmation call.
Q. How can I order a product that is out of stock?
A. If an item is out of stock, you can pre-order by contacting us directly via email at levrosupplements@gmail.com or via phone/WhatsApp. Our team will assist you with availability and estimated restocking time.